At stoteq.co.in we strive to offer you a Fast, Easy and Convenient service!
We strongly believe that a customer-centered delivery system is our top priority in order to provide such a service.
Our delivery unit is managed in-house…. we do not subcontract our delivery service since we want to ensure that such a service is of the highest quality possible, including recruiting customer-oriented personnel.
In order to offer our customers a premium service, we do not limit our deliveries to Kolkata by either Zone and/or Date limitations. In fact we strive to deliver within 5 to 7 business days.
The following is some helpful information regarding delivery when placing an order:
– Orders received by noon from Mondays to Saturdays can be delivered on the within 7 days unless otherwise instructed, subject to the time-slots being available;
– Orders received on Sundays are processed on Mondays;
– When placing an order kindly indicates the preferred time of your delivery – a representative will contact you if these are changed for any reason;
– Deliveries will be made during the following time slots: 10:30 – 12:30, 12:30 – 15:30, 15:30 – 18:30;
– Cash on Deliveries cover Kolkata as a territory only;
We look forward to receiving comments about our delivery system and personnel so that we can continuously improve our service-quality-levels.
Delivery is FREE for orders above Rs.2000 Otherwise for orders under will be charged Rs.90 to Rs.199 depends on the norms.
In the case of a no show from the client during his/her chosen time-slot at the selected delivery address, the client will be charged an extra Rs.50 for the second attempt of delivery.
Please send your suggestions on firstname.lastname@example.org